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Alan Joyce Steps Down as Qantas CEO

  • #Air travel
  • #Australia
  • #Qatar
Alan Joyce Steps Down as Qantas CEO
story
SEP 2023
Image copyright: Wikimedia Commons
story last updated MAY 2024

The Spin

Narrative A

Joyce was a titan in the notoriously tough air travel industry, with his longevity as CEO being a testament to this. He weathered economic hardships and the COVID pandemic, all while upholding an impeccable safety and service record. While short-term grievances against Qantas are overshadowing his contributions to Australia's aviation industry, history will remember him fondly in the long term.

Australian Financial Review

Narrative B

Under his leadership, Joyce has turned Qantas from the "spirit of Australia" to the shame of it. Abysmal customer service, deception, and insulting product quality all contributed to much-deserved public anger against Joyce. For his troubles, Joyce will likely be rewarded with a compensation package worth tens of millions, and it is incumbent on the Qantas board and new CEO to change company culture.

Geelongadvertiser

Articles on this story

CEO of Australia’s embattled Qantas steps down early
Al JazeeraJUL 2023
The CEO of airline Qantas is stepping down with a $24 million golden handshake, with one politician calling it the 'swindle of the century'
Business InsiderJUL 2023
Qantas boss steps down early after scrutiny and legal suit on Australian airline
IndependentJUL 2023
Alan Joyce: Qantas CEO to step down early as Australian airline's reputation under scrutiny
CNNJUL 2023