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While Groff did manage Epstein's schedule and appear in the 2008 NPA, making scrutiny of her role inevitable, she was never charged with a crime. Some survivors raised allegations about her involvement, while others said they could not say whether she knew what occurred behind closed doors. Questions remain, which is why Congress is now conducting its own probe, but the public record has not produced evidence sufficient to support criminal charges.
Groff wasn't just answering phones — she booked travel for victims, routed women from Moscow to Paris to Miami and was identified by victims as the person who paid them cash after abuse sessions. Federal documents name her a co-conspirator, and a victim told the FBI Groff asked if it was "her first time." Getting immunity means the government made a deal before the full picture came out.