Artificial Intelligence

PayPal Partners With OpenAI in ChatGPT Payments Agreement

Published OCT 29 2025

Story

Above: PayPal signage at the 2025 Tokyo Game Show in Tokyo, Japan, on Sept. 26, 2025. Image credit: Stanislav Kogiku/SOPA Images/LightRocket/Getty Images

The Spin

Techno-optimist narrative

PayPal’s ChatGPT integration revolutionizes commerce by connecting hundreds of millions of users with tens of millions of businesses through a seamless checkout experience. This partnership will create unprecedented opportunities for small businesses to reach global audiences without worrying about complex integration processes.

PayPal

Alex Chriss on X

Techno-skeptic narrative

ChatGPT's shopping partnerships spell disaster for retailers, great and small alike, who are handing over their customer relationships to OpenAI in return for short-term gains. These deals will devastate crucial advertising revenue streams worth $59 billion annually and eliminate the valuable add-on sales opportunities that drive profitability.

The Wall Street Journal