Intuit Will Pay Millions to Customers Tricked Into Paying for TurboTax
ProPublicaMAR 23 2022
Intuit very clearly ripped off its users, and justice has been served. Executives at the company knew full well they were deceiving customers, which is unethical and a clear violation of the law.
Though this settlement is a positive step in holding a large company accountable for shady business practices, there are systemic issues that must be dealt with. Intuit employed former government officials, including former members of Congress, for its lobbying efforts, much like many other large companies and corporations. It's essential that these practices are prosecuted across the board.